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Please provide your order number and details. We will ship you replacements, and you will not need to return the entire package.
It can be removed after soaking in warm water or heating with a hair dryer.
It is normal for residual cleaning agents or dust to be present on the product surface when shipped from the factory. Simply clean it thoroughly before use.
Note: Be sure to include the order details in your message if you are inquiring about an order.
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