Frequently asked questions
Is it easy broken?
Our opal glass dinnerware is tougher than ordinary glass and not easy to chip or break. This is because the addition of special chemical components like calcium phosphate or fluorides to the glass melt allows for a stronger molecular structure. That's how we create thinner, lighter pieces without compromising strength.
Are your products dishwasher safe?
Yes, our products are designed to be dishwasher safe for easy maintenance. For more detailed care instructions, please consult our Dinnerware Care Guide.
What can I do if my packages are lost, damaged, or delayed?
Please email us, include your order number, provide details and photos of the damage or defect.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.